Returns & Exchanges

At Will Leather Goods, we stand behind the craftsmanship of our products and offer a 30-day return window for items in their original, unused condition. We want you to be completely satisfied with your heirloom-quality purchase, so we make the exchange and return process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, download and print the pre-paid UPS shipping label provided via email.

3

Pack Your Item

Securely place the leather goods in their original packaging, ensuring all hangtags and protective dust bags are included to prevent damage during transit.

4

Drop Off and Refund

Hand your package to any authorized UPS location; once received at our workshop, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing